Privacy Policy
Privacy Policy
At Well By Design Chiropractic, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or interact with our clinic.
Information We Collect
We may collect personal information that you choose to provide, including your name, email address, phone number, and any details submitted through our contact forms or booking system. We also collect standard website analytics data such as page views, time on site, browser type, device information and IP address. This data helps us improve your experience and understand how our website is used.
How We Use Your Information
Your information may be used to:
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Respond to enquiries or appointment requests
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Provide chiropractic care and related services
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Send updates, confirmations or follow-up communications
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Improve our website, services and customer experience
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Meet legal, regulatory or professional obligations
We do not sell, rent or trade your personal information with third parties. Information may be shared only with trusted service providers (such as booking or analytics platforms) when necessary to deliver services or operate our website securely.
Cookies & Website Tracking
Our website may use cookies and similar technologies to personalise your experience and analyse website performance. Cookies help us understand which pages are popular and how visitors navigate our site. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly without them.
We may also use Google Analytics or similar tools to gather anonymous usage data. These platforms do not identify you personally and are used to help us improve our content and website functionality.
How We Store & Protect Your Information
We take reasonable measures to safeguard the personal information we collect. This includes secure systems, encrypted connections (SSL), restricted access and trusted third-party platforms. While we strive to protect your data, no method of transmission over the internet is completely secure.
Your Rights
You may request access to your personal information, ask for corrections or request that we delete your details where appropriate. If you wish to update your information or have concerns about how it is used, please contact us directly.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.
Contact Us
If you have questions about our Privacy Policy or how your information is handled, please contact us at:
Well By Design Chiropractic
Email: info@wellbydesignchiropractic.com.au
Phone: (03) 8797 1991
Address: 294 Doncaster Road, Balwyn North, VIC 3104